Shipping policy

1. GENERAL INFORMATION

This Shipping Policy explains how TechStore (techstore.segtvision.us) processes and delivers orders within the United States.

By placing an order on our website, you agree to the terms outlined in this policy.

2. SHIPPING DESTINATIONS

We currently ship only within the United States.

International shipping is not available at this time.

3. ORDER PROCESSING TIME

  • Orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing time does not include shipping time.

4. ESTIMATED SHIPPING TIMES

Estimated delivery times may vary depending on the destination and carrier:

  • United States: 3–7 business days

Delivery times are estimates and are not guaranteed.

5. SHIPPING COSTS

  • Shipping costs are calculated and displayed at checkout.

  • Costs may vary based on package weight, size, and delivery location.

  • Free shipping promotions may be available for a limited time.

6. SHIPPING CARRIERS

We use reliable carriers such as USPS, UPS, FedEx, or other available carriers.

Carrier selection is at the discretion of TechStore.

7. ORDER TRACKING

  • Once your order has shipped, you will receive an email with a tracking number.

  • Customers are responsible for monitoring their shipment status.

8. INCORRECT OR INCOMPLETE ADDRESS

  • Customers are responsible for providing a complete and accurate shipping address.

  • TechStore is not responsible for delays, losses, or additional costs caused by incorrect or incomplete addresses.

  • Reshipping fees may apply.

9. SHIPPING DELAYS & FORCE MAJEURE

TechStore is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to:

  • Carrier delays

  • Weather conditions

  • Natural disasters

  • Service disruptions

10. LOST OR DAMAGED PACKAGES

  • If your order arrives damaged, please contact us within 48 hours of delivery.

  • If a package is marked as “delivered” by the carrier, TechStore is not responsible for theft after delivery.

  • Each case will be reviewed based on carrier-provided information.

11. ORDER CANCELLATIONS

Orders may only be canceled before they are shipped.
Once an order has been shipped, our Return & Refund Policy will apply.

12. CONTACT INFORMATION

For shipping-related questions, please contact us at:

📧 Email: segtvision@gmail.com
📞 Phone: +1 (941) 352-8163
🌐 Website: techstore.segtvision.us
📍 Location: Sarasota, Florida, United States